Our Vision and Values
Going Above and Beyond in Financial Services
Our “Long-Term Happy Homes” philosophy
Our enhanced people-first recruitment process is designed so that people will thrive, matching culture and needs. We bring warmth, clarity and professionalism, creating the positive expectation of a great experience.
- Deeper candidate discovery conversations
- Detailed understanding of client culture
- Selective partnerships with organisations aligned to our values
- Honest candidate representation
- Individuals who are fully informed before making career decisions
Our mission is to do good: treating everyone fairly and with the respect that we would like for ourselves. When people are in the right environment, with the right support, extraordinary things happen.
Choice
Insight
Enabling informed choices, through our in-depth wealth management expertise and providing extensive company research.
Honour
Trust
Building long-term meaningful trusted partnerships, we maintain our high standards and ethics, by doing the right thing and treating people how we would like to be treated.
Deliver
Listen
Being receptive to feedback and finding the best solutions to help others, we take the time to thoroughly understand both your goals and aspirations.
Quality
Introducing the right matches, so that you choose the right option, we create a high conversion of great end-results from a low volume of introductions.
Assure
Recruitment should really be fun, if it feels like work then you are just not doing it right – with us, it feels easy as we keep our promises.
Passion
Creating long-term happy homes, with our unwavering commitment to improving excellent service, we support people’s objectives ensuring an excellent experience.
We treat everyone, as we would wish to be treated
Hear and see our team’s personal perspectives on our values:
Pam was an extremely personable and efficient contact within the resourcing community. Throughout several years working together, Pam always offered useful advice and evidenced a drive to meet our shared goals
Chris: Sales Development Manager
Pam has been absolutely excellent from start to finish. Understanding my needs, she carefully selected the exact opportunity that enabled me to move onwards in my career and join a company that matched my values and ethos
Chris: Sales Development Manager
Pam has been a breath of fresh air to deal with when looking for Financial Services positions. Her professional approach in providing constant updates and information throughout the recruitment/interview process played a major part in me securing my latest position
Roger: Director
Championing fairness and opportunity
We believe workplaces, where people feel included and valued, create Long-Term Happy Homes. Diverse and inclusive teams bring broader perspectives, stronger decision-making and better reflect the clients’ financial services organisations that they work within.
- We assess candidates on aptitude
- Focusing on measurable achievements
- Discovering potential and recognising financial planning talent
For this reason, we actively choose to work with organisations that value diversity and support hiring practices which expand access to talent across the industry.
“Truestar Talent are cognisant of the importance of fostering an inclusive and diverse workplace culture within Wealth Management in the Financial Services industry.
As we know, clients come first. Clients come in many shapes and forms, and we believe, so should Financial Planning people. After all a workplace culture where everyone feels included, is the happiest home in which to thrive.”
Pam Sutherland Founder
We love what
we do
We make it
personal
We manage
talent
Truestar Talent was founded on a simple belief: recruitment should put people first. Awarded for our ethical recruitment practices we prioritise people and cultural alignment to create stronger and more sustainable hiring outcomes.
Our Senior Talent Managers have extensive industry experience with wide-ranging connections. We have people who trust us and are waiting for us to let them know where their next career move will be.
Established in 2015, we are a national company of seasoned Financial Industry Specialist Headhunters, with over 35 years, on average, in both Financial Services and Financial Services recruitment.
We care and it shows
As a team we work collaboratively with aligned values, sharing best practice in finding the best ways to help you.
Our team is honest and strategic: We set the bar high in terms of quality and in finding hard to reach candidates.
Hiring new talent, finding your next career move, or selling your IFA business, we are with you every step of the way.
Truestar Talent Insights on Financial Services
Explore our articles that cover trends in financial services jobs and the search for financial services talent. Each piece gives you clear points that help you hire better and stay informed about your market.
Truestar Talent Resources
If you would like to find out more about how best we can help you, here is some supporting information for you.